OK, Deal! Club Outdoor Trips Registration Q&A 户外旅游报名注意事项

OK, Deal! Club Outdoor Trips Registration Q&A

户外旅游报名常见问题解答

Dear Members,

 

Thank you for your interest and registration with OK, Deal! Outdoor trips, please read the information below for the registration procedure and the notice before paying the trip deposit, for any questions please feel free to contact us travel@okdealclub.com.

感谢您对OK,Deal! 户外旅游的关注和报名,以下是关于旅游活动的报名参加流程和注意事项的常见问题解答,请在您确认参加并交付定金之前仔细阅读,如有任何问题请随时联系我们travel@okdealclub.com

 

(一)活动组织参加流程 The procedure of organizing the trips and participating in it:

l  活动前两周至前两个月 旅游组织者以网站张贴或者邮件形式发出活动邀请

Two to four weeks before the trip—the trip organizer will send out invitation by posting on the website or newsletter

l  活动前一周至三周 旅游成员咨询报名,交纳旅游订金

One week to two weeks before the trip – trip organizers work to find trip details and collect the RSVP information as well as the trip deposit from trip members

l  活动前三天 至一周  组织者与成员确认旅游是否成行及注意事项,通知集合时间和地点

Three days before the trip – trip organizer confirms the trip with the members and send out the trip details, confirmation, notice and pick-up time and venue

l  活动当天 旅游成员集合见面,旅游开始前付清余款,开始享受旅游

On the trip day – trip members meet up and start the trip, pay the remaining balance they owe and begin to enjoy the travel

l  活动结束后,组织者对成员进行回访,取得服务 反馈意见,发送成员联系表,上传旅游照片至OK,Deal!网站

After the trip, the organizer will do a survey with the members in order to get feedback about the service. Also we will send out the members contact list and put up travel photos on the OK,Deal! Website.

 

 

(二)如何报名参加旅游活动How to Register for the Trips:

发送email 到travel@okdealclub.com者发送微信到客服帐号OKDealTravel 或微信公众帐号OKDealClub,注明活动名称及包括以下信息报名,我们收到申请后会和你及时确认支付旅游定金方式

Please send your contact information to travel@okdealclub.com or Public Wechat Account OKDealClub with the Trip Title and the necessary information below for registration, or call 1500179355 for more details. We will confirm with you once we get your application with a explanation how to pay for the deposit.

(Necessary Info.必填项)--

Full Name全名:

Gender性别:

Age年龄:

Nationality国籍:

Mobile手机:

Email:

Passport/ID No.护照/身份证号(用于购买旅游 保险)

(Optional Info.选填项) --

Emergency Contact Person紧急联系人及电话::
Food& Beverage Preferences &Taboos饮食禁忌/偏好:

Hotel Room Preference房间要求:

 

特别注意:组织者确认成员参加旅游是以交付定金为优先顺序,成员在发送报名资料之后交付旅游定金之前,旅游组织者不承诺一定有空余位提供给成员( 在旅游旺季中经常有位置不够的情况出现,请大家报名后及早交付定金确认参加)

Notice:The organizer is not committed to the the travel members after the registration application has been sent or before the members have paid the deposit. Also the trip organizer will prioritise the limited travel space to members who first paid the travel deposit.

 

()儿童若参加旅游将如何收费How we charge travel fee for children –

2岁以下儿童旅游收取领队服务费100元/人 ,2岁以上 儿童需视是否占车位床位以及身高等因素确认具体价格,不占床位和车位的儿童可以免付旅游订金。

We will charge 100rmb each for infants under 2 years old and the specific price for children above 2 years old depends on if they will take space in the bus, hotel and their height etc.

PLEASE NOTE: There is no need to pay a trip deposit for children who do not take space on the bus and in the hotel room 

(四)上海以外的旅客如何参加How to join in our trips if you live outside Shanghai:

由于我们的旅行大多从上海组织发团,对于居住在上海以外想报名参加我们活动的旅客,我们一般提供两种解决方法:1.提前来上海与我们一起出发;2.自己选择交通工具前往目的地(酒店)集合。

Most of our travel groups departure from Shanghai. For travelers who live outside Shanghai and want to join in our trips, we have two suggestions: 1. Arrive in Shanghai in advance and departure from Shanghai with other ok deal folks. 2. Choose whatever transportation you like and meet up at the destination.

(五)如何支付旅游订金How to Pay for the Trip Deposit:

因旅游组织过程复杂,组织者需要涉及提前订车/飞机票和酒店为队员购买保险,故需要在成员报名参加旅游后收取一定数额的订金作为参加活动的保证,剩余款项将在旅游活动当天全部付清,不得拖欠。

Since organizing tourism can be a complicated procedure, it is necessary that the organizer collects the deposit from trip members as a attendance commitment before booking the bus/airplane tickets and hotel.

PLEASE NOTE:The rest of the balance will have to be to be payed on the day of the trip.

 

方式一,银行ATM机转帐或者网上汇款

Option One, Bank Transfer by ATM Machine or Online

 

ICBC中国工商银行: 9558 8010 0116 0035 074 开户人:陈琼

BOC中国银行: 6013 8208 0006 9007 662 开户人:陈琼

CCB中国建设银行:6227 0012 1684 0183 812 开户人:陈琼

CMB招商银行 6225 8821 3650 9202 开户人:陈琼

Alipay支付宝:blueraining@yeah.net 开户人:陈琼

Wechat微信: 15001791355 or OKDealTravel

(Have no idea of how to do Bank Transfer? Its quite simple! Click Here for Bank ATM Card Free Transfer Procedure Illustration/ ...)

 

汇款后短信或电话至活动组织人告知你的姓名, 人数,参加的活动名称,定金数额及 汇款银行和时间,,以方便查询,并保留汇款凭证以方便核实! Please keep the bank receipt and text message (SMS) or email the trip organizer to confirm about your name, People`s number, Deposit amount ,bank name& transfer time and the trip name for us to check and confirm.

方式二, 来OK,Deal! Club 办公室付款,地址:上海市静安区延安中路1157弄(近华山路)19号2楼 (二号线静安寺地铁站5号口出来左转过延安高架左手边小区即是), 目前无法接受海外信用卡,来之前请和组织者预约。

Option Two:Come to OK,Deal! Office, the address: 2F, Building 19, Lane 1157 Yan`an Mid. Rd close to Huashan Rd., 3 mins walk from Ext 5 or Ext 9 of Jing An Temple Metro Line 2&7, beside nightclub MYST, please note overseas credit card is not available for paying deposit.

Google Map


View OK,Deal! Club Studio in a larger map

 

 

(六)旅游订金是否可以退还 Travel  Deposit Refund Policy

依照各种可能发生的情况而导致订金需要退还,须依照以下不同情况而定。

Deposit refund shall be in accordance with the following different circumstances

 

1>. 若由于成员自身原因无法参加行程的

If the members cancel the trip by their own reason --

A, 短线旅游(主要交通工具为旅游大巴):

For short trips (mainly by shuttle bus as transport):

l  在活动两周前要求取消旅游的,可以做订金全额退还

The full deposit will be refunded if members cancel two weeks before the day of the trip

l  在活动一周前要求取消旅游的,可以退还一半订金额

Half of the deposit will be refunded if members cancel one week before the day of the trip

l  在活动前一周内要求取消旅游的,订金不予退还

Deposit will not be refunded if the members cancel in <7 days before the day of the trip

 

B,长线旅游(主要交通工具为飞机或者火车/动车),组织者需事先收取旅游订金和飞机/火车票费用:

For long trips (mainly by flight or train as transport),the organizer needs to take a travel deposit as well for flight ticket / train ticket fee:

l  在活动两个月前要求取消旅游的,可以做订金全额退还,机票火车票可按照航空铁路公司相关政策退还

The full deposit will be refunded if members cancel two months before the day of the trip and the flight/train ticket fee will be refunded as the related airline/railway company`s policy

l  在活动前一个月内要求取消旅游的,订金不予退还,机票火车票可按照航空铁路公司相关政策退还

Deposit will not be refunded if members cancel in one month before the trip day, and the flight/train ticket fee will be refunded as the related airline/railway company`s policy

The deposit CANNOT BE REDEEMED for your next trip if it was cancelled by yourself due to any of your personal reasons.

成员因个人原因无法参加行程,本次支付的旅游订金不可以用于抵扣到下一次的行程中。

 

2若由于组织者自身原因或因各种不可抗力(如人数不够无法组团,天气,交通,自然灾害等)而导致活动无法成行的,组织者将会在确认取消后将订金全额退还给成员。

If the trip organizer cancels the trip by its own reason or by any force majeure (such as not enough members for the travel group, weather or transportation etc.), the full deposit will be refunded to all of the members before the trip, once the trip organizer confirms the cancellation.

 

(七)旅游过程当中有哪些注意事项Some Notice During the Trip:

1〉关于行程安排About the Trip Itinerary  --

行程计划时间表届时可根据成员偏好或者因天气,堵车等不可控因素等随时变化,我们会根据实际情况调整景点/旅游顺序,如果因各种因素取消去的景点安排,组织者会根据实际门票价格在旅游后退还款项给旅游成员。

The trip plan/schedule is tentative, the order of tour places visiting may change depending on trip members` preferences or by any force majeure such as weather or transportation etc., The tour place entrance ticket is included in the travel fee and will be refunded to the members after the trip, if the visiting get cancelled.


2〉关于住宿房间分配About the Hotel Room Allocation-

旅游住宿通常为双人标间/大床房,配空调 +独立卫浴+24小时热水,农家住宿/3星级以下酒店请客人自带浴巾和洗漱用品,若情况特殊组织者会在广告内特别说明。

The accommodation we offer is usually double standard room / King Bed room with air con + private bathroom +24 hour hot water, for farmhouse accommodation / hotels with 3-star or below need the guests bring their own towels and toiletries, organizer will have particular instructions in advertisement if there is special circumstances of accommodations. .

* 单个男女报名者,组织者默认为可同意与同性拼房,需要单人间请在报名时特别说明,另外加收单房差
 For solo male or female guest register will be defaulted to agree with sharing room with another person with the same gender, extra single room supplement will be charged if you need us to book you a single room, please mention that when you sign up

* 一男一女同时报名者,组织者默认为夫妻/情侣分配住同一房间,若需要分开住请报名时特别说明。
For one male and one female who register together will be defaulted as a couple and allocate in one hotel room, please make a note in registration of your hotel room preference.

* 组织者分配的房间全部默认为双人标间,需要大床房或三人间的客人请在报名时提前说明, 组织者尽量按照客人要求预定房间但不保证有此类房型

All of the rooms are defaulted as standard twin room when registration if there is no special notice, please make a note if you need king rooms or 3-bed rooms when sign up, organizer will try to book but it is not commited

* 多人同时报名请特别说明房间分配要求。
Please advice your room allocation requirements(like how many twin/king/3-bed rooms you need) for group registration with above 4 person

* 家庭团报名时请特别说明儿童是否占床位等要求,

For family group please advice if the kids will take bed space when register, organize will offer family package fee with children discount price then.


3 关于饮食About the Meals

中式当地美食团餐以及中西式早餐,考虑到各国成员因民族信仰和饮食习惯等禁忌和偏好,请您在报名时与组织者说明饮食要求。

Group meals will consist of Chinese local fresh food and Chinese & Western style food for breakfast, please let us know if you have any preferences, dislikes or allergies for food when registering.

俱乐部提供的酒精饮料如啤酒/红酒/烈酒等,只用于晚上篝火派对活动,如成员在正餐用需要喝啤酒或者额外加菜,费用请自理。

The alcohol beverage offered by OK,Deal! is for the bonfire party only, we will provide tea for the meals during dinner and lunch. If so members would like to order beer or other beverage and dishes, it will be on your own expense.

对于素食主义者,我们通常每桌会安排2-3道全素菜。如果一个团的素食者达到8人,俱乐部会专门安排一桌素食桌,10道全素菜。

For vegetarian, normally we have 2-3 pure vegetarian dishes/table. If there are up to 8 vegetarians in one travel group, we will arrange a pure vegetarian table with 10 pure vegetarian dishes for our customers.

4〉关于车辆 About the Tour Bus --

俱乐部一般会根据每团报名的人数安排相应合适大小的车辆,由18座 - 53座不等,座位不限,随到随坐,车内第一排座位只提供给领队工作人员,不向客人开放。

We book busses based on the total passengers for each trip and it can differ from a 18-seat bus to a 53-seat bus. We always provide you with enough seat space and your own decision where you sit, just the first row is reserved for the Tour leaders. 

5〉关于篝火派对About Bonfire Party -

晚上篝火派对根据天气和场地情况而定,如遇下雨,当地防火政策或其他不可抗力因素无法举办篝火的情况,组织者则改为派对在室内进行.

For every trip we try to organize a bonfire party, if the weather or location is not suitable for a bonfire we will have party indoor. We cannot be spoken for weather changes/conditions.

6〉关于旅行安全About the travel security –

鉴于户外旅游存在某些风险性和不确定因素,俱乐部认为队员在报名参加活动时已做好充分的考虑,俱乐部负责为队员购买旅游意外伤害险,及在紧急情况 下组织救助,各队员须在旅游中听从领队的安排,不得擅自行动,否则后果自负!同时组织者不负责活动中一切意外事故的连带责任,特此声明。
Considering that there are some risks and uncertainties of outdoor trips, the organizer will buy accidental injury insurance for all of the members before the trip as well as an organized rescue in a case of any emergency, the trip members need to follow the trip organizer/coordinator/tour guide of the trip organization or bear their own consequences, we hereby declare that the trip organizer is not responsible for any joint liability of the accidents during the trips.

 

(八)旅游之后组织者会提供哪些服务  What service will be offered by the trip organizer after the trip.

旅游之后组织者将会对本次旅游成员进行网络问卷调查进行服务意见反馈,以及抽取个别成员作电话回访,领队会在取得成员同意后将旅游照片进行收集后在okdeal club网站上传

The organizer will send out the online survey to all of the trip members or make a phone call to several people for service feedback, also we will put up the trip photos on the OK,Deal! Website after getting your permission.

(九)关于旅行图片版权问题 About Travel Photos' Copyright

俱乐部在每次旅行出发前会建立微信群专供旅行成员分享照片,发布通知,聊天增进感情等。作为组织者,微信群内成员分享的照片,俱乐部有权选择并分享优秀旅行照片到其公众平台。如果不愿意公开照片的成员,请提前告知俱乐部,俱乐部会尊重成员的选择。

Everytime before a trip, OK, Deal! Club will set up a wechat group for people to share travel photos, give notifications and build connections. As the organizar, OK, Deal! has the right to choose the good travel photos shared by okdealers and use them on it's public platform like public wechat, instagram, website, facebook, etc. If you don't want us to use your photos in these public places, please let us know in advance and we will respect your choice.  

(十)俱乐部黑名单制度 Black List System:

基于之前发生极少数无诚信无责任感的驴友报名参加OK,Deal! Club活动,为组织者工作添加很多不便与困扰,本俱乐部特此发布黑名单制度,希望参加活动的驴友引以为戒 –

Due to a few of travel members who are short of Integrity and responsibility when they sign up with OK,Deal! Outdoor trips which causes inconvenience and trouble for the trip organizer, we set up this Black List Rule for the people who do the following:

 

l  报名后以各种借口拖延交纳定金或者拒交旅游定金者

l  Delay or refuse to pay the travel deposit with all kinds of excuses after trip registration

l  报名后交纳活动定金前无故取消者

l  Cancel their registration before paying deposit without a decent reason

l  交纳定金后因其自身原因无法参加活动,且无正当理由要求俱乐部退还定金者

l  Asking for travel deposit refund when cancel the trip by their own reason

l  旅游期间习惯性迟到,影响到团队整体活动计划者

l  Habitual lateness when traveling which will impact the whole travel group's schedule

l  不尊重配合领队工作,不听从领队组织安排,擅自脱团单独行动,造成潜在安全隐患者

l  Not showing respect towards the tour leader or don’t follow the tour leaders organization which may lead to potential dangers when traveling

 

以上情况初次发生,组织者/领队会予以口头警告,若再次发生者,视情节严重者将被列入俱乐部黑名单,拒接受此类人群的活动报名。希望大家体谅组织者组织旅游活动的巨大心理压力和繁重琐碎工作,积极配合。

The organizer / leader will give a verbal warning to the First-time offenders, depending on how serious the circumstances are. If it happens once again, we will put their name into the club's blacklist and refuse their event/travel registration in future. Your support and understanding to our stressful and heavy-trivial trip organizing work will be much appreciated!

 

(十一)How is an OK, Deal! Club Trip different from a travel agency’s trip/ OK, Deal! Club 与其它旅游中介机构的不同之处?

  1. We offer Bilingual service for trip members from both China and Western origin 为旅游团队内的中外成员提供中英双语服务
  2. Reasonable prices with a personal touch--we take into account western culture and habits in food and drinks selection as well as for general trip planning. 价格合理,服务贴心,旅行计划中充分考虑到西方人的生活和饮食习惯,如准备西式早餐和组织派对提供酒水等。
  3. Comparing with the popular but commercial and crowded tour places, we prefer to bring you to the no-one-goes-to places with a peaceful and beautiful view 相比一般旅行社安排的旅游热门路线,商业化和人群拥挤的热门景点,我们更愿意带大家去非商业化的路线,景色安静而优美,让您真正体验到旅游的乐趣。
  4. We organize parties during the trip to facilitate social networking. Many of our members become good friends and even date after the trip! 我们在旅游中加入交友环节,晚上组织社交派对帮助大家彼此熟悉,许多成员在旅行之后因此成为好朋友甚至情侣!
  5. We never push people to do any shopping or attempt to make commission from your purchases. We offer a fully enjoyable, relaxing trip. You do what you want! 我们郑重承诺从不会在旅游活动中安排强制购物或者试图从游客购物中赚取提成,我们为您提供的是完全自由放松娱乐的旅游!


Trip Organizer: OK, Deal! Club http://www.okdealclub.com/ ( Fun Social outdoor trips and parties for Shanghai Professionals 户外旅游&社交聚会,上海英语白领社交圈)

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Shanghai Travel Social Club,fun outdoor trips every weekend!上海英语国际白领旅游社交圈!Inquiry:15001791355 travel@okdealclub.com Public Wechat:OKDealClub


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